Introduction
These terms apply to services offered by Aziza Bendjeguellal, sole trader trading as AB Signature Tech, SIRET 889 692 570 00019, at 2 avenue Galline, 69100 Villeurbanne.
1. Scope
They cover business optimisation consulting, digital marketing, AI support, website and web-solution creation, opportunity research and tailored training. Each quote or proposal sets out the exact scope.
2. Quotes and orders
Prices shown are starting prices including tax and are not binding offers. A quote specifies scope, price, indicative schedule and deliverables. An order becomes binding after written acceptance and payment of any stated deposit.
3. Prices and payment
The accepted quote determines the price, due dates and payment methods. No out-of-scope work is performed without prior agreement. Late professional payments incur the ECB refinancing rate plus ten points and the statutory €40 recovery charge.
4. Delivery
The client supplies agreed access, content, approvals and information on time. Delays or lack of cooperation may alter the schedule. AB Signature Tech has a duty of reasonable care and does not guarantee revenue, visibility, rankings or commercial results.
5. Changes and cancellation
Material changes may require a new quote. After work starts, completed work and incurred costs remain payable. Training postponement and cancellation terms appear in the applicable training agreement.
6. Consumer cancellation right
A consumer contracting remotely generally has fourteen days to withdraw by an unambiguous statement sent to absignaturetech@gmail.com. If performance starts at the consumer’s express request during this period, the completed portion remains payable. The right ends after full performance begun with express agreement and acknowledgement.
7. Intellectual property
Pre-existing methods, tools, templates and know-how remain AB Signature Tech property. Rights in client deliverables transfer only if the quote provides for this, within its limits and after full payment. The client guarantees rights to supplied content.
8. Liability
Each party is liable for direct, proven loss caused by its breach. AB Signature Tech is not liable for client decisions, third-party services, external outages, or inaccurate data, content or access supplied by the client. Mandatory consumer rights remain applicable.
9. Complaints and mediation
Complaints must first be emailed to absignaturetech@gmail.com to seek an amicable solution. Consumer mediator details will be stated on the quote and invoice before contracting.
10. Marketing and newsletter
You may opt in to advice, news and offers through a dedicated box. It is optional, never preselected and not required for a response. Consent may be withdrawn free of charge by emailing absignaturetech@gmail.com.
11. Governing law
French law applies. If no amicable agreement is reached, statutory jurisdiction rules apply. Business disputes fall under the courts of Lyon, subject to mandatory provisions.